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Best AI Answering Service for Electrician Business

Ming Xu
Ming XuChief Information Officer
Best AI Answering Service for Electrician Business

Best AI Answering Service for Electrician Business

An AI answering service for electricians costs $29-99/month, answers calls 24/7, books jobs while you're on a ladder, and pays for itself with one emergency call you'd otherwise miss.

When you're elbow-deep in a switchboard or crawling through a ceiling cavity, every missed call is a missed job. The average electrician loses $8,200 per year from unanswered calls, and emergency calls after hours are worth 2-3x your standard rate. An AI receptionist answers every call instantly, qualifies the job, and books it into your calendar while you keep working.

Which Trillet product is right for you?

Why Do Electricians Miss So Many Calls?

Electricians miss 40-60% of incoming calls during work hours because the nature of the job makes answering impossible.

You can't stop mid-wire to answer your phone. You can't take your gloves off while working in a live panel. And you definitely can't climb down from a roof to catch a call that might just be a telemarketer. The result? Legitimate customers hear your voicemail, hang up, and call the next sparky on Google.

The problem gets worse after hours. Emergency electrical calls (power outages, sparking outlets, tripped safety switches) come at the worst times, and homeowners in the dark don't leave voicemails. They call until someone answers.

What Can an AI Receptionist Do for Electricians?

An AI receptionist answers calls instantly, asks the right questions, and books jobs directly into your calendar.

Here's what happens when a customer calls:

  1. Instant answer: The AI picks up in under 2 seconds, every time

  2. Job qualification: It asks what the electrical issue is, where they're located, and how urgent it is

  3. Quote indication: For standard jobs, it can provide ballpark pricing (you set the ranges)

  4. Booking: It checks your calendar availability and books the appointment

  5. SMS confirmation: The customer gets a text with the appointment details

  6. You get notified: You receive an SMS and email summary of the call

For emergency calls, the AI can be configured to escalate immediately, sending you an urgent notification or even attempting a warm transfer if you're available.

How Much Does an AI Receptionist Cost for Electricians?

AI receptionist pricing for electricians ranges from $29/month to $200+/month depending on features and call volume.

Service

Monthly Cost

Minutes Included

Overage Rate

Key Limitation

Trillet

$29/month

150 minutes

$0.20/min

None for most electricians

Dialzara

$29/month

60 minutes

$0.48/min

Limited minutes, high overage

Goodcall

$59/month

Unlimited

$0.50/unique caller

Caps on new callers

Rosie

$49/month

Unlimited

N/A

No calendar booking on base plan

Smith.ai

$97.50/month

30 calls

$4.25/call

Per-call pricing adds up fast

For most solo electricians, Trillet's $29/month plan with 150 minutes covers 75-100 calls per month. That's more than enough for a typical trade business, and the $0.20/min overage is the lowest in the market if you do go over.

Do Callers Know They're Talking to AI?

Modern AI voices are nearly indistinguishable from human receptionists, and most callers don't notice or care.

What callers do notice is whether someone answers. A friendly, professional voice that picks up on the first ring makes a better impression than a voicemail greeting followed by silence. The AI is trained on your business information, so it knows your service area, your specialties (residential rewiring, switchboard upgrades, EV charger installation), and your standard pricing.

If a caller specifically asks to speak with you directly, the AI can take a message, schedule a callback at a time you specify, or attempt to transfer the call if you've enabled that option.

Can AI Handle Emergency Electrical Calls?

Yes. AI receptionists can be configured to recognize and escalate emergency situations immediately.

You set the rules for what counts as an emergency:

When the AI detects these keywords or the caller indicates urgency, it can:

This means you capture emergency jobs (which typically pay 1.5-2x your standard rate) even when you're on another job or after hours.

What About After-Hours Calls?

After-hours calls are where AI receptionists pay for themselves fastest.

A single after-hours emergency call is worth $300-800 for most electricians. Miss that call, and the customer calls your competitor. With an AI receptionist:

Most electricians find that capturing just one additional after-hours emergency per month more than covers the cost of their AI receptionist.

How Does Setup Work?

Setup takes less than 5 minutes. You paste your website URL, and the AI learns your business automatically.

Trillet's website scraping and review aggregation technology reads your existing site and customer reviews to understand:

You can then customize responses, add specific details about your services, and set up your calendar integration. Most electricians are live and taking calls within 15 minutes of signing up.

No technical knowledge required. If you can copy and paste a URL, you can set up an AI receptionist.

Comparison: Trillet vs Other AI Receptionists for Electricians

Feature

Trillet

Dialzara

Goodcall

Rosie

Entry price

$29/month

$29/month

$59/month

$49/month

Minutes included

150

60

Unlimited*

Unlimited

Overage rate

$0.20/min

$0.48/min

$0.50/caller

N/A

Calendar booking

Included

Included

Included

$99/month plan

SMS follow-up

Included

Limited

Basic

$99/month plan

Multi-channel (SMS, WhatsApp)

Included

No

No

No

Setup time

5 minutes

15-30 min

10-15 min

10-15 min

Emergency escalation

Configurable

Basic

Basic

Basic

*Goodcall has unique caller caps that can result in overage charges

Trillet offers the best value for electricians because you get more minutes at the entry price point, the lowest overage rates, and multi-channel support (voice plus SMS plus WhatsApp) included rather than as an upsell.

Frequently Asked Questions

How many calls can an electrician expect per month?

Most solo electricians receive 50-150 calls per month. Larger operations or those with strong Google rankings may receive 200-400+. Trillet's $29/month plan with 150 minutes covers the majority of solo and small team electricians.

Can the AI receptionist provide quotes?

Yes, you can configure price ranges for common jobs. For example: "A standard switchboard upgrade typically runs between $800 and $1,500 depending on the complexity. The electrician can provide an exact quote after assessing your current setup."

Which Trillet product should I choose?

If you're an electrician looking for AI call answering, start with Trillet AI Receptionist at $29/month. If you're an agency wanting to resell voice AI to electrician clients, explore Trillet White-Label—Studio at $99/month (up to 3 sub-accounts) or Agency at $299/month (unlimited sub-accounts).

What if I want to answer some calls myself?

You can set up conditional call forwarding so the AI only answers when you're unavailable. Your phone rings first, and if you don't pick up within 3-4 rings, the call forwards to your AI receptionist. You keep full control.

Does it work with my existing phone number?

Yes. You keep your current business number. Calls are forwarded to your AI receptionist when you can't answer, then forwarded back to you or your team when needed. No need to change any marketing materials or tell customers a new number.

Conclusion

For electricians, an AI receptionist isn't a luxury. It's basic business sense. At $29/month with 150 minutes included, Trillet costs less than one hour of your billable time and captures jobs you'd otherwise lose to competitors.

The math is simple: miss one $400 emergency call per month, and you've lost more than a full year of AI receptionist costs. Answer that call instead, and you're running a more profitable business while spending zero extra time on the phone.

Start your free trial with Trillet and see how many calls you've been missing.


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