Industry InsightsInnovation
The High Cost of Silence: Why Latency Matters in Voice AI Phone Calls
In voice AI, every millisecond matters. A delay of just a couple seconds can break the flow of conversation, frustrate callers, and cost businesses real revenue. Unlike demo environments, real-world phone calls face network lag, processing overhead, and traffic load — making sub-2 second latency not just a technical goal, but a business necessity. Fast, natural responses keep customers engaged, increase conversion rates, and drive higher ROI. Trillet.ai is built to meet this demand, delivering real-time responsiveness where it counts most: on the phone.
Ming XuChief Information Officer
•
