AI Answering Service for Chimney Sweeps
Heating season is when you make your money - and when you're on roofs, covered in soot, unable to touch your phone. Trillet screens every caller for service type, captures chimney and fireplace details, and texts them your booking link. One missed $350 cleaning pays for a year of Trillet.
The Old Way
Missed call from 617-555-0183
Peak season job gone to another sweep
The Trillet Way
New Job: Margaret K. - Chimney Cleaning + Inspection
Sat 9am - $375 appointment booked
Your Job Screening Process, Executed Perfectly. Every Time.
You don't need an AI to say 'leave a message.' You need one that knows whether the caller needs a routine cleaning, an inspection, or has smoke backing up into their living room. Trillet follows your exact screening logic - identifying service needs, asking your questions, and booking qualified jobs while you're three stories up.
Identify
Is this an existing customer or a new customer? If existing customer, take a message or transfer. If new customer, continue to screening.
Screen
What type of chimney service? Routine cleaning, inspection, repair, or emergency (smoke backing up, odour, visible damage)? Wood-burning fireplace, gas fireplace, wood stove, or pellet stove? Does this fit your service area?
Qualify
Ask your custom job intake questions: When was chimney last cleaned or inspected? Any visible issues (smoke problems, odour, creosote buildup, animal activity)? Property type - single-story or multi-story (affects roof access)? Timeline - pre-season checkup or need it before using fireplace?
Book
Trillet texts them your calendar booking link. You receive a full call summary with job details and transcript. The appointment appears in your calendar with full context - no phone tag required.
Hear Trillet Handle an Emergency Call
What Chimney Sweeps Are Saying
Booked $4,200 in jobs during my first October with Trillet. Captured a $1,800 liner repair while I was three stories up. Best investment I've made in my business.
Tom
Certified Chimney Sweep, Boston
Why 'Message Taking' Doesn't Work During Heating Season
Voicemail
Homeowners getting ready for winter don't leave voicemails. They call the next chimney sweep who answers. During September-February, every missed call is peak-season revenue walking out the door.
Result: Lost $300-400 jobs before you even climb down from the roof.
Generic AI
They take a name and number. You call back 3 hours later - they've already booked with another sweep who captured their fireplace details immediately.
Result: Phone tag with customers who've moved on - during your busiest months.
Trillet
We screen for service type, capture fireplace details and urgency, and send them your booking link. You see the appointment in your calendar with complete job context. One captured job pays for months of Trillet.
Result: Booked appointments with full details while you're on roofs, covered in soot, unable to touch your phone.
Compare Your Options
| Feature | Voicemail | Traditional | Generic AI | Trillet |
|---|---|---|---|---|
| 24/7 Availability | limited | |||
| Screens for Service Type | basic | |||
| Custom Job Intake Questions | extra cost | |||
| Texts Booking Link to Customer | some | |||
| Call Summary + Transcript | ||||
| Distinguishes New vs Existing Customers | partial | |||
| Scheduling Integration | partial | Pro | ||
| Cost | Free | $200-400/mo | ~$49-99/mo | From $29/mo |
Sync With Your Job Management Software
Out of the box, Trillet texts booking links directly to qualified customers and sends you call summaries via text and email. You get the details you need without changing how you work.
Need deeper integration with ServiceTitan, Jobber, or your field service management system? Our Pro plan includes custom setup with your existing software.
ServiceTitan
Jobber
Housecall Pro
FieldEdge
ServiceM8
Google Calendar
Calendly
Live in 5 Minutes. No IT Required.
Step 1
Enter your website and phone number
Add your website and phone number. Trillet pulls your service areas, specialties, and hours automatically.
Step 2
We configure intake based on your practice type
Which chimney services do you offer? What job screening questions should we ask? Cleaning, inspection, repair? Customize your job intake logic in minutes.
Step 3
Forward your calls
Dial a code or scan QR, 30 seconds.
Step 4
That's It. You're Live.
That's It. You're Live. Your AI job coordinator will answer calls when you're on roofs, in flues, or covered in soot. You'll get a summary after each call so you never miss a job during your peak months.
Common Questions from Chimney Sweeps
An AI answering service answers your phone 24/7, screens customers for service type (cleaning, inspection, repair), captures chimney and fireplace details, and helps them book appointments - without a human dispatcher. Unlike voicemail or basic answering services that just take messages, Trillet runs your full job screening protocol so you only spend time on qualified jobs that are ready to book with full context captured.
Trillet follows a four-step job screening process: First, it identifies whether the caller is a new customer or existing customer. Second, it screens for service type (cleaning, inspection, repair) and fireplace type. Third, it asks your custom intake questions (last service date, visible issues, property type). Finally, if the customer is qualified and wants to proceed, Trillet texts them your calendar booking link. You receive a full summary with job details and transcript after every call.
When a customer is qualified and wants to schedule chimney work, Trillet texts them your calendar link directly during the call. They can book a time that works for both of you. You get notified with the full call summary including job details - no phone tag required.
Trillet will politely explain that your chimney business doesn't serve that area and end the call professionally. You'll still receive a summary so you know who called and what they needed.
Yes. Trillet screens for service type at the beginning of each call. Routine cleanings, pre-season inspections, and repair needs (smoke backing up, visible damage, odour) are all identified and captured with appropriate details for each service type.
Listen for yourself - we have a demo above. Trillet is designed for natural, professional conversation that matches the tone of your chimney business. Many callers don't realize they're speaking with AI.
That's exactly when Trillet is most valuable. The call gets answered without you climbing down, the customer gets screened, job details are captured, and they receive your booking link - all before you finish. You see the appointment in your calendar when you're ready.
Absolutely. Chimney sweeps don't need high call volume to justify Trillet - you need insurance against missing the calls that do come in. If you're spending money on Google Ads or LSA during heating season, missing even one call while you're on a roof burns that ad spend. A single $350 cleaning job pays for nearly a year of Trillet. It's not about volume; it's about capturing every opportunity during your peak months.
Trillet starts at $29/month with a 30-day money-back guarantee. The average chimney cleaning is $200-400, and repairs can reach $800-2,000+. Miss one job during heating season and that's your Trillet subscription for a year. Compare that to human answering services at $200-400/month - Trillet is insurance you can actually afford.
Yes. Trillet uses bank-level encryption for all calls and data. You control what questions are asked and what information is collected. We take customer confidentiality as seriously as you do.
Don't Let Heating Season Revenue Go to Voicemail.
September to February is when you make your money. Every missed call is a $300+ job going to another sweep. Start capturing jobs while you're on roofs, covered in soot, unable to touch your phone. One captured job pays for months of Trillet.
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