AI Answering Service for Locksmiths
Solo locksmiths can't answer while picking locks or working on car doors. Trillet screens every caller for emergency vs routine, captures lockout details, and texts them your calendar link - so you capture every high-value job, even at 2am.
The Old Way
Missed call from 619-555-0183
Customer already called your competitor
The Trillet Way
Emergency Lockout: James P. - Car Lockout, Honda Civic
Available Now - $450 job booked
Your Emergency Screening Process, Executed Perfectly. 24/7.
You don't need an AI to say 'leave a message.' You need one that captures emergency lockouts worth $300-500+ while you're on your knees working. Trillet follows your exact screening logic - identifying lockout type, asking your questions, and sending you qualified jobs ready to book with full context.
Identify
Is this an existing customer or a new customer? If existing, take a message or transfer. If new, continue to screening.
Screen
What type of locksmith service? Emergency lockout (residential, car, commercial) or scheduled service (rekey, installation, repair)? Within service area? How urgent?
Qualify
Ask your custom job intake questions: lock/door type, exact location and address, proof of ownership/ID, keys inside or lost, and any business-specific questions.
Book
For emergencies: confirm your ETA and provide service quote. For scheduled work: text them your calendar booking link. You receive full call summary with lockout details and exact location.
Hear Trillet Handle an Emergency Call
What Solo Locksmiths Are Saying
Captured a $650 commercial lockout at 11pm while I was on another job. Trillet paid for itself with one emergency call I would have missed.

Michael
Licensed Locksmith, Phoenix
Why Emergency Customers Won't Leave Voicemail
Voicemail
Someone locked out of their car at 10pm won't leave a voicemail. They're stressed, urgent, and need help NOW. They call the next locksmith who answers - which takes about 30 seconds.
Result: Lost $300-500 emergency job. If you paid $75 for that Google ad click, you burned the money.
Generic AI
They take a name and number. You call back 20 minutes later - they've already hired the locksmith who captured their details immediately and gave them an ETA.
Result: Phone tag with customers who've moved on to faster competitors.
Trillet
We screen for lockout type and urgency, capture full job details and location, and either confirm your ETA for emergencies or text your booking link for scheduled work. Customer gets immediate response, you get complete job details.
Result: Emergency jobs captured with full details while you're picking locks or working on car doors. Never miss a high-value call again.
Compare Your Options
| Feature | Voicemail | Traditional | Generic AI | Trillet |
|---|---|---|---|---|
| 24/7 Emergency Availability | ||||
| Screens Emergency vs Scheduled | ||||
| Custom Lockout Intake Questions | ||||
| Immediate Response to Emergencies | ||||
| Call Summary + Location Details | ||||
| Distinguishes New vs Existing Customers | partial | |||
| Service Area Verification | partial | |||
| Cost | Free | $300-600/mo | ~$49-99/mo | From $29/mo |
Sync With Your Job Management Software
Out of the box, Trillet texts booking links directly to qualified customers and sends you call summaries via text and email. You get the details you need without changing how you work.
Need deeper integration with ServiceTitan, Jobber, or your field service management system? Our Pro plan includes custom setup with your existing software.

ServiceTitan

Jobber

Housecall Pro

FieldEdge

ServiceM8

Google Calendar

Calendly
Live in 5 Minutes. No IT Required.
Step 1
Enter your website and phone number
Add your website and phone number. Trillet pulls your service areas, specialties (residential, automotive, commercial), and hours automatically.
Step 2
We configure intake based on your practice type
Which locksmith services do you offer? What screening questions should we ask? Emergency routing preferences? Set your pricing for common services. Customize your intake logic in minutes.
Step 3
Forward your calls
Dial a code or scan QR, 30 seconds.
Step 4
That's It. You're Live.
That's It. You're Live 24/7. Your AI emergency coordinator will answer calls when you're picking locks, working on car doors, or handling another customer. You'll get instant notifications for emergencies with complete job details.
Common Questions from Locksmiths
An AI answering service answers your phone 24/7, screens customers for emergency lockouts vs scheduled services, captures job details and location, and provides immediate response to time-sensitive calls - without a human dispatcher. Unlike voicemail or basic answering services that just take messages, Trillet runs your full screening protocol so every emergency gets captured with complete context, even at 2am.
Trillet follows a four-step emergency protocol: First, it identifies whether the caller is a new customer or existing customer. Second, it screens for lockout type (residential, car, commercial) and verifies service area. Third, it asks your custom screening questions (lock type, location, proof of ownership). Finally, for emergencies, Trillet confirms your ETA and service quote; for scheduled work, it texts them your booking link. You receive instant notification with complete job details and exact location.
Yes. Trillet answers 24/7/365, including nights, weekends, and holidays. Many locksmiths make their highest-margin income on after-hours emergencies. Trillet ensures you never miss these premium-priced calls, even at 3am.
Trillet verifies the caller's location against your service area. If they're outside your coverage zone, Trillet politely explains you don't service that area and ends the call professionally. You'll still receive a summary so you know who called.
Yes. You can configure standard pricing for common services (car lockouts, residential lockouts, rekeying). Trillet provides these quotes during the call, which helps convert hesitant customers and sets clear price expectations before you arrive on site.
Listen for yourself - we have a demo above. Trillet is designed for natural, professional conversation that matches the tone of emergency services. Many callers don't realize they're speaking with AI. The focus is on getting them help quickly, which is what stressed lockout customers care about most.
That's exactly when Trillet is most valuable. The call gets answered immediately, the customer gets screened and quoted, and you receive full job details. You can batch emergency calls and respond in order of urgency or proximity. Never lose a $500 emergency because you were picking a lock.
Trillet asks standard verification questions you configure: Do they have ID matching the address? For vehicles, do they have registration? For rental properties, do they have a lease? The details are captured in your call summary so you can verify when you arrive. You maintain full control over which jobs you accept.
Trillet starts at $29/month with a 30-day money-back guarantee. Compare that to: (1) Human answering services at $300-600/month, (2) One missed $500 emergency lockout, or (3) Burning $75 on a Google ad that converts to voicemail. Most locksmiths pay for Trillet with one prevented loss per month.
Yes. Trillet uses bank-level encryption for all calls and data. You control what questions are asked and what information is collected. We take security and customer privacy as seriously as you do.
Stop Losing $500 Emergency Calls to Voicemail.
Every missed emergency call is a stressed customer calling your competitor in the next 30 seconds. Start capturing high-value lockouts 24/7 - even when you're picking locks, working on car doors, or handling another customer.
30-day money-back guaranteeSetup in 5 minutesCancel anytime