AI Answering Service for Cleaning Companies
You can't answer when you're actively cleaning. Trillet screens every caller for service type (residential vs commercial), frequency needs (one-time vs recurring), captures property size and special requirements, and texts them your booking link, so you never miss a potential recurring client worth $3,000+ per year.
The Old Way
Missed call from 858-555-0193
Voicemail notification - No message
The Trillet Way
New Lead: Karen T. - Weekly House Cleaning, 3BR/2BA
Starting next week - $180/month recurring booked
Your Lead Qualification Process, handled consistently on every call.
You don't need an AI to say 'leave a message.' You need one that knows if the caller wants a one-time deep clean or weekly recurring service worth $2,000+ annually, and captures the property details you need to quote accurately without a site visit.
Identify
Trillet identifies whether this is an existing customer or new customer, takes a message or transfers for existing customers, and continues to screening for new ones
Screen
Trillet screens for service type (standard cleaning, deep cleaning, move in/out, post-construction, recurring service, commercial office), property size and type, confirms it aligns with your services and service area, and politely declines if there's no fit
Qualify
Trillet asks your custom intake questions - square footage/bedrooms/bathrooms, frequency desired, specific focus areas, pets, access/scheduling, residential/commercial, timeline, and your other business-specific questions
Book
If they want to move forward, Trillet texts your booking link, you get a complete summary with property details and transcript, and the service call appears in your calendar with full context
Hear Trillet Handle an Emergency Call
Success Stories
I was cleaning a 3-story townhouse when someone called about weekly cleaning for their home. Trillet captured everything - square footage, pet details, preferred day - and sent them my booking link. By the time I finished and checked my phone, I had a new recurring client worth $2,400 a year. That's a client I would have lost.
Maria Santos
Owner, Santos Cleaning Services, San Diego, CA
Why Voicemail Fails for Cleaning Companies
Voicemail
Homeowner calls 4 cleaning companies for weekly service quotes. You're cleaning a house and can't answer. They leave no voicemail and call the next company. By the time you finish and call back 3 hours later, they've already scheduled with a company that answered immediately. You just lost $2,400+ in annual recurring revenue.
Result: High-value recurring clients go to competitors who answered first. Your growth stalls.
Generic AI
They take a name and number. You call back an hour later, customer already booked with another cleaning company who texted a booking link during the call. Generic AI can't tell if it's a one-time clean worth $200 or recurring service worth $3,000/year.
Result: Recurring revenue opportunities lost. Time wasted on callbacks to people who moved on.
Trillet
We screen for service type and frequency (one-time vs recurring), capture property details and special requirements, highlight high-value recurring leads, and send booking links. You see 'RECURRING: Weekly service, 3BR/2BA, pet-friendly products needed' in your notifications while you're cleaning.
Result: Recurring clients captured automatically. You build predictable monthly revenue even when you're too busy to answer.
Compare Your Options
| Feature | Voicemail | Traditional | Generic AI | Trillet |
|---|---|---|---|---|
| 24/7 Lead Capture | ||||
| Screens One-Time vs Recurring | ||||
| Captures Property & Requirements | ||||
| Texts Booking Link to Customer | ||||
| Call Summary + Transcript | ||||
| Recurring Client Identification | ||||
| Special Requirements Capture | ||||
| Cost | Free | $300-600/mo | ~$49-99/mo | From $49/mo |
Sync With Your Job Management Software
Out of the box, Trillet texts booking links directly to qualified customers and sends you call summaries via text and email. You get the details you need without changing how you work.
Need deeper integration with ServiceTitan, Jobber, or your field service management system? Our Pro plan includes custom setup with your existing software.
ServiceTitan
Jobber
Housecall Pro
FieldEdge
ServiceM8
Google Calendar
Calendly
Start in minutes. No IT required.
Step 1
Enter your website and phone number
Add your website and phone number. Trillet pulls your service areas, cleaning specialties (residential, commercial, specialty services), and hours automatically.
Step 2
We configure intake based on your practice type
Which cleaning services do you offer? What intake questions should we ask? Recurring service preferences? Special requirements handling? Customize your lead qualification logic in minutes.
Step 3
Forward your calls
Dial a code or scan QR, 30 seconds.
Step 4
That's it. You're ready to start taking calls.
You're live 24/7. Your AI lead coordinator will answer calls when you're actively cleaning and can't touch your phone. You'll get detailed summaries with property details, service type, and frequency preferences for every inquiry.
Common Questions from Cleaning Companies
An AI answering service answers your phone 24/7, screens customers for service type and frequency needs, captures property details and special requirements, and provides immediate response to every inquiry - without a human receptionist. Unlike voicemail or basic answering services that just take messages, Trillet runs your full lead qualification protocol so every recurring service opportunity gets captured with complete details, even when you're actively cleaning.
Trillet follows a four-step qualification protocol: First, it identifies whether the caller is a new customer or existing customer. Second, it screens for service type (residential vs commercial) and frequency (one-time vs recurring). Third, it asks your custom intake questions (property size, areas to clean, special requirements, preferred schedule). Finally, recurring service inquiries are highlighted in your call summary as high-value opportunities. You can prioritize these leads appropriately.
Yes. During screening, Trillet identifies whether the inquiry is for residential or commercial cleaning. Each type gets appropriate intake questions based on your configuration. You receive call summaries clearly marked with property type so you can respond with the right information and pricing.
When a customer wants service, Trillet texts them your calendar booking link or quote request form directly during the call. For straightforward recurring services, they can book immediately. For custom situations requiring quotes, you receive full property details and special requirements to provide accurate pricing. No phone tag required.
Trillet will politely explain that your cleaning company doesn't offer that specific service and end the call professionally. You'll still receive a summary so you know who called and what they needed. This saves you time returning calls for work outside your specialty.
Yes. Trillet asks about special requirements during qualification, including pet-friendly products, green/eco-friendly cleaning, specific allergies or sensitivities, and any other preferences you configure. These details appear in your call summary so you can prepare appropriately and address customer needs from the first service.
Trillet starts at $49/month with a 28-day money-back guarantee. That's less than what you charge for 2-3 hours of cleaning. Compare that to losing even one recurring weekly client worth $2,400+ annually because you couldn't answer while cleaning. One missed recurring client pays for 7+ years of Trillet.
Get started
Stop Losing Recurring Clients to Missed Calls.
You can't answer with cleaning products in your hands - but you can't afford to miss the recurring client inquiry that's worth $3,000+ per year. Set up Trillet in minutes and stop losing high-value recurring leads to a competitor who answered first.