The AI Answering Service for Cleaning Services
Missing calls while you're on-site cleaning costs you bookings. Trillet captures property details, service type, frequency, and special requirements, while you're cleaning homes or commercial properties, so you get qualified leads ready to quote, not just phone numbers.
The Old Way
Voicemail: "Missed call from 305-555-0162"
You: Call back, ask about property size, ask what they need, provide quote
The Trillet Way
Calendar: "New Lead: Johnson Home, 3BR/2BA, Bi-Weekly Recurring, Pet-Friendly Products, Fridays, Start Next Month"
You: Show up. Fix it. Get paid.
Your Cleaning Service Intake Process,
Executed Perfectly. Every Time.
You don't need an AI to say "leave a message." You need one that identifies service type and frequency, captures property details and special requirements, and collects timeline and preferences. Trillet follows your exact qualification logic, so you only get leads ready to quote with complete job context.
Identify
Is this one-time or recurring service?
Existing client or new lead?
If existing → Transfer or take service request.
If new → Continue to qualification.
Screen
What type of property: house, apartment, office, retail?
Property size: bedrooms/bathrooms or square footage?
What services needed: deep clean, regular maintenance, move-in/out, specialty?
Frequency if recurring: weekly, bi-weekly, monthly?
Does this fit your service offerings?
If no fit → Politely decline.
Qualify
Ask your custom intake questions:
Special requirements: pets, product preferences, problem areas? Access details and scheduling preferences? Timeline and urgency? Occupied or vacant property? Preferred contact method?
Any other questions specific to your business.
Book
If the client wants to move forward:
Trillet texts them your booking link for quotes. You receive a complete call summary with property details, service type, frequency, special requirements, and transcript. The lead appears in your system with full context, no phone tag required.
Hear Trillet Handle an Emergency Call
What Auto Repair Shop Owners Are Saying
"I was losing calls every day while I was cleaning properties. By the time I finished and called back, clients had already booked with someone else. Now Trillet captures property details, service type, frequency, and special requirements, and books them in, all while I'm working. I landed a $400/month recurring commercial account while I was cleaning another office building."

Jake Thompson
Auto Repair Shop Owner, Dallas
Why "Message Taking" Doesn't Work for Cleaning Services
Voicemail
The Problem:
Homeowners needing cleaning won't leave voicemail. Property managers booking commercial cleaning call the next company who answers. When you're on-site cleaning, competitors are answering calls and booking your potential clients.
The Result:
Lost bookings before you even know they called.
Generic AI / Answering Services
The Problem:
They take a name and number. You call back hours later, clients have already booked with a competitor that captured property details and service requirements immediately.
The Result:
Phone tag with customers who've moved on.
Trillet
The Solution:
We identify service type and frequency, capture property size, special requirements, and timeline, then send them your booking link. You see the lead in your system with complete job context.
The Result:
Qualified leads with details captured while you're literally cleaning homes or commercial properties.
Compare Your Options
| Feature | Voicemail | Traditional Answering | Generic AI | Trillet |
|---|---|---|---|---|
| 24/7 Availability | ||||
| Service Type Identification | ||||
| Property Details Capture | ||||
| Frequency and Schedule Assessment | ||||
| Special Requirements Questions | ||||
| Residential vs Commercial Screening | ||||
| Urgency Prioritization | ||||
| Texts Booking Link to Client | ||||
| Call Summary + Transcript | ||||
| Cost | Free | $200-400/mo | $49-99/mo | From $29/mo |
Sync With Your Job Management Software
Out of the box, Trillet texts booking links directly to qualified customers and sends you call summaries via text and email. You get the details you need without changing how you work.
Need deeper integration with ServiceTitan, Jobber, or your field service management system? Our Pro plan includes custom setup with your existing software.

ServiceTitan

Jobber

Housecall Pro

FieldEdge

ServiceM8

Google Calendar

Calendly
Live in 5 Minutes. No IT Required.
Step 1
Enter Your Info
Add your website and phone number. Trillet pulls your service areas, specialties, and hours automatically.
Step 2
Set Your Rules
What services do you offer? What intake questions should we ask? Service qualification preferences? Customize your property screening and service requirement questions in minutes.
Step 3
Forward Your Calls
Simple carrier instructions appear on screen. Dial a forwarding code or scan the QR, takes 30 seconds.
That's It. You're Live.
Your AI job coordinator will answer calls when you're under sinks, in crawl spaces, or on other job sites. You'll get a summary after each call so you never miss a qualified job.
Common Questions from Cleaning Services
Trillet is an AI receptionist specifically trained for cleaning businesses. Instead of just taking messages, it handles complete lead intake: identifying service type and frequency, capturing property details, special requirements, timeline, and texting booking links to qualified clients. You get leads with full job context, not just phone numbers.
Trillet follows a 4-step process: (1) Identifies if it's one-time or recurring service and screens existing vs new clients. (2) Captures property type, size (bedrooms/bathrooms or square footage), service type, and frequency. (3) Asks your custom intake questions like special requirements (pets, product preferences), access details, and timeline. (4) Texts your booking link or delivers a complete intake summary with property details, so you never have to start from scratch.
If the client is ready to book, Trillet texts them your quote booking link and you get a notification with complete property details, service requirements, frequency, special needs, and call transcript. If they want to compare prices or think about it, you receive a detailed intake summary to follow up with full context, no phone tag required.
Trillet politely explains that your company specializes in other cleaning services and suggests they look for specialists in that area. You still get a call summary showing what was requested, so you can track demand or provide referrals if appropriate.
Yes. Trillet asks qualifying questions to determine priority: What's the timeline? Same-day emergency? Move-out with deadline? Post-construction with occupancy date? It flags time-sensitive requests like emergency cleanings, move-in/move-out deadlines, or property showings, so you can prioritize response appropriately.
No. Trillet uses conversational AI that adapts to each caller naturally. It asks follow-up questions based on their answers and provides helpful context about your services. Most callers don't realize they're speaking with AI and appreciate the immediate response instead of waiting for callbacks. You can hear real client call recordings in the demo section above.
That's the whole point. Trillet answers immediately, captures property details, service requirements, frequency, and special needs, and texts them your booking link, all while you're cleaning homes or commercial properties. The lead appears in your system flagged by urgency with complete job context.
Automated follow-up reminders are coming soon in our Pro plan. Trillet will automatically re-engage leads who requested quotes but didn't book, with messages tailored to their specific service type and timeline (first-time discounts, availability updates, seasonal promotions).
Trillet starts at $29/month. Compare that to the revenue from just one missed cleaning job. A basic house cleaning is $100-200, recurring bi-weekly service is $200-400/month per client, and commercial contracts can be $500-2,000/month. If Trillet helps you book even one additional recurring client that you would have otherwise missed, it pays for itself many times over. And unlike human receptionists ($2,000+ per month), Trillet works 24/7, never takes breaks, and handles unlimited calls simultaneously. Most cleaning businesses see ROI in the first week.
Yes. All calls and data are encrypted and stored securely. We're compliant with industry-standard data protection regulations. Client information is only accessible to you and is never shared with third parties. We use bank-level encryption for all customer data and call recordings.
Book More Jobs. Miss Fewer Calls.
Every missed call is a client booking with your competitor. Start capturing qualified leads 24/7, even when you're on-site cleaning, driving between jobs, or handling supplies.
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